About Us

Welcome

We are an independent dental practice based in Walton, Liverpool providing NHS and private dentistry. As well as routine dental health check-ups, we also offer a range of cosmetic treatments including hygiene treatments, teeth whitening and veneers.

When you love your teeth, you are much more likely to look after them, and we provide the tools and expertise to facilitate this. Our ultimate goal is to work with you to achieve the best outcome possible in a friendly and professional manner.

We look forward to welcoming you into our care.

We're Denplan Excel Certified

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An extensive certification programme for member Dentists

Denplan Excel is a certification programme for dentists to demonstrate excellence in quality assurance, patient care and communication. It shows how much we value and achieve high standards, and that our practice follows effective processes for complying with these regulations.

Our Principles

  • We put your interests first

  • Communicate effectively 

  • Obtain valid consent

  • Maintain and protect your personal information

  • Have a clear and effective complaints procedure

  • Work together with colleagues towards your best interest

  • Maintain, develop and maintain professional knowledge and skills

  • Raise concerns if we think you are at risk

  • Ensure personal behaviour maintains your confidence

Your Promise to Us

In order to provide the best service possible, we would ask that you:

  • Attend all booked appointments

  • Allow 24 hours' notice for cancellations by phone

  • Treat other patients and staff members with courtesy and respect

  • Be respectful of our premises 

Customer Satisfaction

We hope you are totally satisfied with the service, customer satisfaction is very important to us. We are always looking to improve, whether this is an investment in equipment, technology or customer service. 

 

We are committed to promptly address your concerns and where appropriate, provide you with details of whom to contact if you are not completely satisfied with our response. 

We look forward to seeing you again.

Patrick Marray, Principal Dentist & Practice Owner 

Get in touch to find out more

0151 525 3598
316 Rice Lane, Walton, Liverpool. L9 2BL

Last Updated 

11/27/2020

Opening Hours
Mon: 9 am - 6:00 pm
Tues: 9 am - 6:00 pm
Wed: 9 am - 5:30 pm
Thur: 9 am - 5:00 pm
Fri: 9 am - 1:00 pm

Copyright © Rice Lane Dental Practice 2020

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