Company Policies

Complaint's Policy

In this practice, we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service.  When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.  This procedure is based on these objectives.

Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled.  We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.

Privacy Policy

We are a data controller under the terms of the Data Protection Act 2017 and the requirements of the EU General Data Protection Regulation. 

 

This Privacy Notice explains what Personal Data the practice holds, why we hold and process it, whom we might share it with, and your rights and freedoms under the law. 

 
 

Cookies Policy

What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

0151 525 3598
316 Rice Lane, Walton, Liverpool. L9 2BL

Last Updated 

9/25/2020

Opening Hours
Mon: 9 am - 6:00 pm
Tues: 9 am - 6:00 pm
Wed: 9 am - 5:30 pm
Thur: 9 am - 5:00 pm
Fri: 9 am - 1:00 pm

Copyright © Rice Lane Dental Practice 2020

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