New Patients

We are happy to welcome new faces into the practice. You can be confident that you will receive the highest standard of treatment and customer service whilst under our care. We aim to make the patient journey as smooth as possible from your first enquiry to the completion of treatment. 

Current availability for new patients:

X   NHS Adult

X   NHS Children

✔  Private and dental plan membership


Booking your appointment

Our receptionists will help you secure an appointment at a time which suits you best, they can also answer any queries you might have. Call 0151 525 3598.

Your first visit

Your first visit is an ideal time to meet our friendly team, check out the practice facilities and ask any questions that you may have. On check-in you will be required to fill out a full digital medical history and sign the appropriate consent forms.   


During your initial consultation the dentist will;

  • Discuss your wants, needs and concerns

  • Learn about past dental experiences

  • Undertake a full examination of your teeth and gums, taking x-rays if necessary

  • Discuss your short and long term treatment options

If any further treatment is needed, the dentist will draw up a treatment plan which will be explained to you at this visit. This is very much a two-way process and your contribution is key to defining a successful treatment plan going forward.


All surgeries are located on the first and second floors. We apologise for any inconvenience this may cause. 

Customer WC

SMS & email appointment reminder service

Digital pre-appointment forms

Customer Wifi

No smoking or vaping on the premises 

Cash, Card, contactless, Google & Apple Pay accepted

Treatment planning

After your initial appointment, we will explain the treatments available to you. We provide all patients with a treatment plan and a breakdown of options and costs. We encourage patients to go away and think about their options before committing to any appointments. 

If you have attended a private consultation our treatment coordinator will talk through your treatment and finance options. 


Patient care doesn't finish when the treatment finishes. Regular visits to the dentist and hygienist are key to maintaining healthy teeth and gums. A customised recall system will send appointment reminders when you need them. We will send you a reminder just before your appointment.

Payment arrangements

Everyone's financial commitments are unique and at Rice Lane Dental Practice we accommodate this by offering flexible payment options wherever we can. Payment is due the day on which treatment is completed. However, if it is a treatment spread across a few appointments, e.g. dentures, payments can be made in stages, with the balance settled at the final appointment. 

Join one of our dental plans to spread the cost of treatment into affordable monthly payments. Find out more about Denplan payment plans here.

We offer 0% finance over 12 months for all private treatments over £250. Find out more about financing treatment here.

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Become a member

We offer a range of affordable monthly Membership Plans with Denplan to cover regular check-ups, hygiene appointments and more benefits.

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